Terms & Conditions of Use
ZMART and its affiliates provide you access to the zmart.live website (the "website") subject to the terms and conditions outlined below. By accessing or using the website, you agree to be bound by these conditions.
1. Your Account
If you use zmart.live, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account. You must ensure your password is secure and notify us immediately if unauthorized access is suspected.
You agree to use your account for personal purposes only. ZMART reserves the right to refuse service, terminate accounts, or edit content at its sole discretion.
2. Privacy
Please review our Privacy Policy, which governs your visit to zmart.live All personal data shared with us during website usage is treated confidentially, in accordance with applicable data protection laws.
3. E-Platform for Communication
zmart.live serves as a digital platform enabling users to purchase listed products from verified merchants (“Loyal Merchants”). ZMART is a facilitator and does not own or sell any products directly. All sales are strictly between you and the merchant.
4. License to Use Website
Subject to your compliance, ZMART grants you a limited, non-transferable license to access and make personal use of this website. You may not download (except page caching), modify, resell, or reproduce any content without express written permission from ZMART.
5. User Conduct
You must not misuse the website. This includes sending unlawful, offensive, threatening, defamatory, obscene, or harmful content. Activities that disrupt the website or violate Indian laws are strictly prohibited.
6. Reporting Objectionable Content
If you find any material on the website that is illegal, abusive, or objectionable, please notify us via our support channels. Upon review, ZMART will take appropriate steps to remove such content.
7. Disclaimer
You acknowledge that you use zmart.live at your own risk and discretion. ZMART is not responsible for any breach of contract, quality issue, or warranty of products sold by third-party merchants. All product-related disputes must be resolved with the respective seller.
We do not guarantee the accuracy, reliability, or legality of the content or products listed on the site.
8. Indemnity & Release
You agree to indemnify ZMART, its partners, officers, and employees from any claims, liabilities, losses, or damages arising from your misuse of the website or violation of these terms.
9. Eligibility
The website is intended for individuals who can legally enter into a contract under the Indian Contract Act, 1872. Minors may use the site only under supervision of a parent or guardian.
10. Third-Party Businesses
Other businesses may operate stores or offer services via zmart.live We are not responsible for their content, services, or products. Please review their individual terms and policies before engaging.
11. Communications
By using zmart.live, you agree to receive communications from us via email, SMS, phone, or other electronic means for order processing, updates, or promotions.
12. Losses
ZMART is not liable for business losses, indirect damages, or unforeseeable financial losses incurred due to website usage.
13. Modifications
We reserve the right to change website features, policies, and these Terms of Use at any time. Changes required by law will apply retroactively to previously placed orders.
14. Force Majeure
We will not be held liable for delays or failure in performance caused by events beyond our control, such as natural disasters, pandemics, or government actions.
15. Waiver
If we fail to act on a breach of these terms, it does not mean we waive our right to act on future or similar breaches.
16. Jurisdiction
These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Varanasi, India.
17. Operator Details
This website is operated by Sysfo Solutions on behalf of zmart.live
18. ZMART Software Terms
Software provided by ZMART (including updates) may be automatically installed and is subject to these terms. Use of any ZMART application implies consent to automatic upgrades.
Conditions of Sale (Between Loyal Merchants and Customers)
1. Order Process
Your order represents an offer to buy. You will receive an order confirmation email upon placing an order, but the sale is only complete once we dispatch the product and send a dispatch confirmation email.
2. Returns
Please refer to our Return Policy for full information on product returns, eligibility, and refunds.
3. Pricing and Availability
Product prices include GST and other applicable taxes unless stated otherwise. Product availability is subject to change and not guaranteed until dispatch.
4. Taxes
Buyers are responsible for all applicable taxes, including GST and duties, as per the law.