Privacy Policy

The terms "We", "Us", "Our", and "Company" refer to zmart.live The terms "You", "Your", and "User" refer to the individual accessing or using the services provided via our platform.

This Privacy Policy is an electronic record in accordance with the Information Technology Act, 2000 and the rules made thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. This electronic record is generated by a computer system and does not require any physical or digital signature.

By accessing or using the zmart.live website ("Website"), or by clicking "I Accept", you agree to be bound by the terms of this Privacy Policy. If you do not agree with this Policy, please do not use the Website.

1. Consent

By using zmart.live and submitting your personal information, you consent to the collection, storage, processing, and transfer of your Personal and Non-Personal Information in accordance with this Privacy Policy.

2. User Information Collection

To access certain features of our Website, you may be required to register and provide basic information, including but not limited to:

Full Name
Email Address
Postal PIN Code
Contact Number
Credit/Debit Card Details
Password
Occupation and Interests

The information you provide enables us to enhance the user experience, tailor our services, and improve customer support.

Any information freely available in the public domain or accessible under any law (e.g., RTI Act, 2005) is not considered sensitive.

3. Cookies and Tracking

To provide a personalized and responsive experience, zmart.live may use cookies and similar tracking technologies. These tools help identify user preferences without personally identifying you unless voluntarily provided.

We may collect limited information such as your IP address, browser type, device information, and geolocation data to understand user behavior and improve website performance.

Advertisers on our platform may use cookies independently; ZMART does not control such third-party cookies.

4. Links to External Sites

Our Website may contain links to third-party websites. This Privacy Policy applies only to zmart.live We are not responsible for the privacy practices of external websites.

5. Information Sharing

We do not share your sensitive personal data with any third party without your consent, except under the following circumstances:

a) If required by law, regulation, government authority, or judicial process, for identity verification, fraud detection, investigation, or law enforcement purposes.

b) Within our group companies, employees, or authorized partners who process personal data on our behalf under strict confidentiality and in compliance with this policy.

6. Information Security

We adopt strong security measures including:
Internal data audits
Secure server infrastructure
Firewall protection
Password-protected database access
Encryption of sensitive data

Although we strive to protect your data, no system is fully impenetrable. Data transmitted over the Internet is at your own risk.

7. Changes to This Policy

The Internet and technology landscape are constantly evolving. ZMART reserves the right to update or modify this Privacy Policy at any time without prior notice. Any material changes will be notified on this page. Continued use of our Website post such updates constitutes your agreement to the revised terms.

8. Grievance Redressal

For any complaints, data misuse concerns, or violations of this Privacy Policy, please contact our designated Grievance Officer:

Name: ZMART ENTERPRISES
Email: zmartshopping24@gmail.com
Address: ARARIA FORBESGANJ, NEAR HERO HONDA SHOWROOM, BIHAR- 854318
Subject Line: "Grievance – Privacy Policy"

9. Contact Us

For further assistance or questions regarding this policy, please email us at: support@zmart.live